English 中文
  1. In response to the government’s energy saving and carbon reduction, according to the Ministry of Finance Order No. 1050003637 "Key points for the implementation of electronic uniform invoices", Taiwan Toys"R"Us official website will only issue the e-Invoice and no longer provide the physical uniform invoice, you will receive the invoice issuance notification letter by Email after your order has shipped. For related content, please refer to the Electronic Invoice Integration Service Platform of the Ministry of Finance. https://www.einvoice.nat.gov.tw/
  2. If you have selected a triplicate uniform e-invoice when you are ordering, you cannot change it to a duplicate uniform e-invoice after the order is completed. If you want to change the triplicate uniform e-invoice GUI number. Please contact with Customer Service Hotline: 02-2287 1888 ( Lines are open Monday to Friday, 9am to 5pm). Email: help@toysrus.com.tw 
  3. If your order was selected duplicate uniform e-invoice, you don’t need to carry the invoice when you do the refund.
  4. When your order was selected duplicate uniform e-invoice, Taiwan Toys"R"Us will match the uniform invoice numbers with Taiwan receipt lottery winning numbers on the 29th of every odd month from the Ministry of Finance , excluded the physical invoice /donated invoice and abolished invoice, if your order is select the member carrier and have not blinding with uniform invoice carrier, Taiwan Toys"R"Us will send you the winning notice e-mail when you win the receipt lottery and mail the uniform invoice to you within 10 working days.
  5. Taiwan Toys”R”Us website e-invoices are issued systematically and automatically. We cannot change the product names and issued date when the invoice has issued.
  6. A single order cannot be issued for multiple invoices.
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